Privacy Policy | SUNEX Stones

Last updated: 13 August 2026

Note: This policy is provided as a general template tailored to SUNEX Stones and should be reviewed by a qualified legal advisor before it is relied upon, particularly to confirm compliance with India's Digital Personal Data Protection Act 2023 and any regulations (GDPR, UAE, etc.) in the markets where you operate.

SUNEX Stones Private Limited (“SUNEX Stones”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what we collect through sunexstones.com (the “Site”), why we collect it, how we use and safeguard it, and the choices available to you.

1. Who we are

The data controller is SUNEX Stones Private Limited, an engineered-quartz manufacturer and exporter with its office at Survey No. 1595–1599, 2163/1601 & 2165/1586, National Highway No. 8, Village Gidani, Tehsil Mojmabad, Jaipur (Rajasthan) – 303009, India. For any privacy question you can contact us at sales@sunexstones.com or +91 92570 64309.

2. Information we collect

We only collect information that helps us respond to trade enquiries and improve the Site. Depending on how you use it, this may include:

Sample requests — your name, email address, phone number, the surfaces you are interested in, and any message you send us.
WhatsApp opt-ins — your name, company, WhatsApp number, area of interest, and your explicit consent to be contacted on WhatsApp.
Distributor enquiries — the business and contact details you submit when enquiring about a distributorship.
Usage data — standard analytics such as pages viewed, device and browser type, approximate location, and referring links, collected via cookies and similar technologies.

We do not intentionally collect sensitive personal data, and we do not knowingly collect information from children.

3. How we use your information

To respond to sample requests, distributor enquiries, and other messages you send us.
To send WhatsApp confirmations and updates only where you have explicitly opted in.
To operate, maintain, secure, and improve the Site and our products.
To understand how visitors use the Site through aggregated analytics.
To comply with legal obligations and protect our legal rights.

4. Legal bases and consent

Where required by law, we rely on your consent (for example, WhatsApp marketing messages and non-essential cookies), on the performance of a contract or steps taken at your request (responding to enquiries), and on our legitimate interests in running and improving our business. You can withdraw consent at any time — see “Your rights” below.

5. Cookies and analytics

The Site uses cookies and similar technologies, including Google Analytics, to understand traffic and usage. These may set cookies on your device. You can control or delete cookies through your browser settings; disabling them may affect some features. Google processes analytics data in line with its own privacy policy.

6. How we share information

We do not sell your personal data. We share it only with:

Service providers who help us operate the Site and communications (for example, hosting, analytics, and messaging providers such as our WhatsApp Business partner), under appropriate confidentiality obligations.
Authorities or advisors where disclosure is required by law or to protect our rights.
Group companies or a successor entity in connection with a corporate transaction.

7. International transfers

As an exporter serving customers worldwide, your information may be processed in India and in other countries where our service providers operate. Where required, we take steps to ensure such transfers have appropriate safeguards.

8. Data retention

We keep personal data only for as long as needed to fulfil the purposes described here, to maintain business records, and to meet legal or regulatory requirements, after which it is deleted or anonymised.

9. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal data, to object to or restrict certain processing, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise any of these, email us at sales@sunexstones.com.

11. Third-party links

The Site may link to third-party websites (for example, our social media pages). We are not responsible for the privacy practices of those sites; please review their policies separately.

12. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Please review it periodically.

13. Contact us

For any question about this policy or your personal data, contact SUNEX Stones Private Limited at sales@sunexstones.com, +91 92570 64309, or by post at the address above. See also our contact page.

Privacy Policy.